That's the whole thing.
Open KoalaFix, tell it what's annoying you, and get on with your day.
Here's the whole thing in 90 seconds. No tech words, nothing to set up, and you honestly can't break anything.
The video's landing soon. Until then, here's the whole thing — about a 30-second read.
It's already on your work computer. Look for the koala icon in your taskbar or Start menu and click it. It opens straight to a single chat box.
Type it like you'd text a mate — "my files won't open", "Teams keeps dropping". No error codes, no jargon needed.
It checks what's going on, sorts it, and tells you in plain English what it did. Most everyday issues are done in seconds.
If something can't be cleanly undone — like a password reset — it pauses and waits for your OK. You're always in control.
Stuck? Email support@koalafix.com — a real person in Melbourne, not a robot.
It's just a chat box. Tell it what's annoying you, in your own words, and it sorts it out.
No menus to learn, no settings to change. If you've ever sent a text message, you already know how this works.
It's already on your work computer. Look for the koala in your taskbar or Start menu and click it.
Type it like you'd text a mate, like "my files won't open." No special words, no error codes needed.
It checks, fixes, and tells you in plain English. Anything risky, it stops and asks you first.
Most people who "aren't good with computers" are just scared of breaking something. Here's why you won't.
KoalaFix only makes safe fixes on its own. If something can't be cleanly undone, it stops and asks for your OK first.
"Teams is being weird" is a perfectly good way to start. It works out what you mean and takes it from there.
If it ever gets stuck, email support@koalafix.com. A real person in Melbourne, not a robot.
Tap any of these to copy it, then paste it into KoalaFix. Or just say "hi" and let it ask you.
Copied? Now open KoalaFix and paste it into the box that says "Ask anything about your PC."
The things people usually wonder before their first go.
Usually not. If your workplace set you up, KoalaFix is already on your computer. Look for the koala icon. If it's not there, ask whoever handles IT, or email support@koalafix.com.
No. KoalaFix only makes safe fixes on its own. Anything that can't be easily undone, it stops and asks you to approve first.
If it can't sort something, it'll tell you straight. From there, use the Report a bug button inside the app, or email support@koalafix.com with a screenshot and a quick explanation. A real person in Melbourne picks it up.
No. It looks only at what it needs to fix the thing you asked about. There's more on how we handle your data on our Security and Privacy pages.
The everyday stuff: OneDrive, printing, slow PCs, Outlook and Teams, passwords, finding files, and plenty more. If you're not sure, just ask it.
Open KoalaFix, tell it what's annoying you, and get on with your day.