KoalaFix pricing for Microsoft 365 teams

Simple pricing. One managed-user rate.

Solo remains free for one person on one Windows PC. Company rollouts use KoalaFix Business and start with a 30-minute founder call so we can confirm fit, scope and the right managed-user quantity.

Solo
For your own Windows PC
Freecurrently
1 person · 1 PC · no card
  • On-demand help for everyday Windows issues
  • Microsoft 365 support across OneDrive, Outlook, SharePoint and Teams
  • Background diagnostics and safe fixes
Start with Solo →

What a managed seat covers.

A managed seat covers one named employee or contractor, one Microsoft identity and up to two Windows devices in one Microsoft 365 tenant.

Who counts?

Each enabled named employee or contractor counts. If several named people share one computer, each person counts separately. Disabled leavers stop counting.

What about shared devices and service accounts?

An unassigned shared Windows device counts as one additional managed seat. Service accounts do not count unless your Order says otherwise.

Can we use more than one Microsoft 365 tenant?

An additional tenant needs separate scoping and treatment in your Order.

Billing questions.

Questions before the call? Email support@koalafix.com.

Is there a minimum?

Yes. Paid Business subscriptions start at two managed users: A$78 per month excluding GST, or A$748.80 per year excluding GST when paid annually.

Can I add or remove managed users?

Paid additions start after prorated payment. Reductions take effect at your next renewal, provided active managed users plus pending invitations fit within the new quantity. We do not automatically remove users for you.

Can I switch between monthly and annual billing?

Yes. The change takes effect at your next renewal. Annual billing is paid upfront and is 20% lower than twelve monthly payments.

Can I cancel?

Yes. Cancellation takes effect at the end of the current paid period, with no cancellation fee. Fees already paid are not refunded except where the agreement or law requires it.

What about tax, currency and invoices?

Prices are in Australian dollars and exclude GST. Applicable GST is added. Invoices carry our ABN, 99 696 245 959.

Do founding discounts stack with annual billing?

No. Founding offers and the annual discount do not stack. Your Order will show the applicable offer, its expiry and the later renewal price before you accept.