One app that does the IT job.

KoalaFix is a Windows app your team installs like any other. Someone types what's wrong in plain English, or KoalaFix spots the problem first, and it gets fixed on their computer in seconds.

Try for free → Book a 20-min call

What it actually does.

Not a chatbot that tells you how to fix it. An app that fixes it for you.

KoalaFix - demo.mp4 0:51

Just type what's wrong

"My OneDrive won't sync" is all it needs. KoalaFix works out what's broken on that computer, fixes what's safe to fix, and shows you what it did.

Fixes problems before you see them

Files that stop syncing, updates that get stuck, apps that quietly break. KoalaFix catches and repairs them in the background, then pops up a small note to say what happened.

Asks before it acts

Every fix is safety-checked first. Small, easy-to-undo fixes run on their own. Anything bigger asks your permission. Anything risky is never allowed to run at all.

Your permissions, not ours

KoalaFix can only do what the signed-in person could already do themselves in Microsoft 365. Nothing more. Anything admin-level needs a yes from your Microsoft 365 admin first.

See everything in one place

Every fix, on every computer, listed in one dashboard. If you have an outside IT provider, you can share a view-only copy with them too.

On at 11pm

KoalaFix doesn't keep business hours. It's there when the report is due at 9am and Outlook picks tonight to break.

One fix, start to finish.

A real OneDrive fix, beat by beat. Every fix follows the same shape — whether someone typed it or KoalaFix caught it first.

My OneDrive won’t sync↑
01Type it

Plain English is all it needs. No ticket, no jargon.

Running diagnose onedrive local…
Sync blocker diagnostics… · step 2
02Diagnosis

KoalaFix inspects that computer itself and finds the cause.

● LOW RISK Before KoalaFix does this…

It will stop and restart OneDrive in the background. Your files and sync settings aren’t touched.

CancelAllow
03Safety check

Every fix is risk-rated. Bigger fixes ask first. Risky ones never run.

Running fix onedrive restart… · step 3
04The fix

Runs on that computer in the background, in seconds.

OneDrive is syncing again.

  • Checked for sync-breaking file names — none found
  • Restarted OneDrive in the background
05The receipt

A plain-English report of exactly what it did — and honest when something needs another go.

Integrations built in.

Connects to the Microsoft 365 tools your team already uses. The list grows with what teams ask for first.

Microsoft Teams

Won't open, won't sign in, camera or microphone not working, meetings dropping out.

Outlook

Email not sending or arriving, calendars not syncing, and constant password prompts.

SharePoint

Find files fast, share them with the right people, and sort out "I can't open this" access problems.

OneDrive

Files not syncing, version conflicts, stuck uploads, and running out of storage.

Microsoft 365 accounts

Password resets, two-factor sign-in problems, and locked accounts, always with your sign-off first.

Windows

Everyday PC problems: printers not printing, slow computers, and updates that won't finish.

Built like it handles your company's data. Because it does.

KoalaFix works on real computers and real Microsoft 365 accounts, so security isn't an afterthought. The full breakdown of what it can and can't touch is on the security page.

FREE PILOT

See it on your own machine.

The pilot is free for your whole team. Install it, break something on purpose, watch it get fixed. Or grab 20 minutes with a founder first.

Start the free pilot →
SecondsTo an answer

Most fixes complete inside a minute. If KoalaFix can't fix it, it says so and shows what it tried.

Flat feePer firm, not per ticket

Every seat in the plan included. No bill that scales with how chaotic your week was. See pricing.

20 minWith a founder

Want a human first? Book a walkthrough call and we'll tell you honestly if it's a fit.